F.A.Q.

What is HelloTxt?

HelloTxt is a service that allows you to update your status various services, such as Facebook and Twitter, simultaneously and instantaneously.

For more information about the reasons that have led us to create this and our philosophy you can visit About Us.

How do I use it?

It is simple, just visit the Dashboard, select the services to which you want to send the message, add the login data for the and click "send".

What are the benefits of registered users?

Registered users have the ability to save login data for services without having to retype it every time, get a "timeline" view to track update status of their friends (only for supported services), get access to the mobile version, can set the services that should be selected by default and what to display on the Dashboard.

How can I set what services are selected by default?

Go to the Settings page and click on the check icon () to have the service selected by default (), if it was not shown on the homepage it will be automatically activated to display on the Dashboard.

How can hide or display a home service?

Go to the Settings page click on the house icon () of the service you want to hide, once clicked it will become gray (). If you just want to reactivate it, click a second time.

How can I change the order of the services homepage [only for FireFox]?

On the Settings page, point the cursor to hover over the block of the service you want to move and on left side will be displayed a double arrow, point the mouse over the arrow, click and drag it up or down the block, release the mouse to save the new location.

How can erase data access service?

On the Settings page click the link "Edit" for the service you want to erase login data and then click the "Delete Infos" button.

How can I change the password if I have forgotten?

Go on the Login page, click on "Have you lost your password?" and enter the email address used during registration, you will receive an email with a password to be used to login. Once logged in go to "Settings" and change your password by clicking on "Edit Password".

How can I access the mobile version?

To access the beta mobile version you must be registered and use your account to login here: m.hellotxt.com

HelloTxt Personal Email Address

You can update your status and get your photos online directly by your email enabled or MMS enabled camera phone. Use your own unique address to email/mms content directly into your network while on the go, with no need to sync up with a pc.

From most phones/operators, you can send MMS to an email address, instead of a phone number.
Leave the subject line blank, and write your status update in the body of the email/mms message. The status updated is sent to all the services that are present and checked on your hellotxt dashboard, defined here: My Networks
Hellotxt will confirm you the reception of the message by replying with a Friend's Status, i.e. with a summary of your friends status updates across networks; you can disable this feature.
Your unique email address is know only to you; anytime you want to reshen it up.

To enable your HelloTxt Personal Email Address you have to go to: Tools. When you enable it, you can send an email to your Personal Email Gateway. HelloTxt take the body of your email and update all the networks that are in Dashboard and Default Flagged. (all the service that have both this icons coloured )

SMS Gateway

To enable your Personal SMS Gateway you have to go to: Tools. When you enable it, you can send an SMS to your Personal SMS Gateway. HelloTxt take the body of your SMS and update all the networks that are in Dashboard and Default Flagged. (all the service that have both this icons coloured )

Friend's Status

Until now you could only update (ie "write") your status. Now you can also read the status updates from your contacts, no matter which network they are using: from your single Friend's Status page you can follow the latest status of all your friends in different networks with a single log in to HelloTxt.
Initial support is for Twitter and Facebook but we will be adding support for other networks on a weekly basis, as we did for the "update" function. Help us prioritize which network gets supported next by telling us on our blog or here feedback@hellotxt.com

How can I help HelloTxt?

Reporting eventual bugs and submitting recommendations for additional features you would like to see implemented. Moreover, since we are not native English speakers, we always need a helping hand to correct grammatical errors scattered around and to treat the blog, that we are trying to write in English.